Primary Actor: Staff Member
Main Success Scenario
Actor Action (or Intention)
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System Responsibility
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1.
Staff Member starts a chat session with the
PA Bot.
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2.
PA Bot introduces itself briefly indicating
what information it can provide and
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3. Staff member types “Who is john hartley?”
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4.
PA Bot returns the details for the directory
entry for “John Hartley”.
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5. Staff Member closes down chat session.
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Alternative Paths
4a System cannot find details for specified user and returns a message to that
effect.
Implemented in 0.1d1