2.2 Use Case UC2: Retrieve Multiple Directory Entries
 
Primary Actor: Staff Member
 
Main Success Scenario
Actor Action (or Intention)
System Responsibility
1. Staff Member starts a chat session with the PA Bot.
 
 
2. PA Bot introduces itself briefly indicating what information it can provide and
3. Staff member types “Who is john?”
 
 
4. PA Bot returns a list of Staff who have “john” as the first part of their name.
5. Staff Member closes down chat session.
 
 
Alternative Paths
6a System cannot find details for specified user and returns a message to that effect.
  Implemented in 0.1d1
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